News of a significant class-action settlement has emerged for thousands of Verizon customers in the United States, potentially worth up to $100 million. The settlement resolves claims from customers who were inadvertently charged administrative fees and billing surcharges. Customers who used Verizon’s postpaid wireless plans and paid any administrative fees or billing surcharges between January 1, 2016, and November 8, 2023, are eligible.
This settlement is not only intended to provide financial relief but also reflects Verizon’s commitment to customer protection and transparency. In previous years, many customers complained that they were not fully informed about these charges. This is what led to this class-action lawsuit.
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Eligibility for the Settlement: Who Can Benefit?
The Verizon settlement applies to customers who used postpaid wireless plans between 2016 and 2023 and paid administrative fees or billing surcharges.
Customers must receive a settlement notice via email or mail to confirm eligibility. They must then submit a valid claim form before the deadline. Customers do not need to prove they paid the fee. Verizon’s records will determine who is eligible and who took advantage of Verizon’s bundled offer. This keeps the process simple and transparent.
It’s important to note that only customers who receive the notice and submit a claim form on time can benefit from the settlement. Customers who do not participate in this process will not be eligible for any future claims.
Claim Amount: How Much Money Can Customers Receive?

The amount of payment under the settlement will depend on how many valid claim forms are submitted. Verizon has agreed to pay a total of $30 million to $100 million.
According to the settlement website, each eligible customer may receive approximately $15 to $100. This amount will depend on the number of claims.
While this amount may seem small to some customers, it provides relief for those who have paid excessive charges over a long period of time. For example, if a customer has paid undisclosed charges for several years, this amount could help balance their monthly bill.
Important Deadlines and Process
It is extremely important for customers to adhere to deadlines. Failure to submit the claim form on time will result in forfeiture of settlement benefits.
The key dates are as follows:
- Deadline for submitting claim forms: July 5, 2025
- Deadline for removals or objections: July 5, 2025
- Final approval hearing: August 20, 2025
Customers who wish to receive payment must submit their claims before the July deadline. Customers who wish to remove names or file objections must also meet this deadline.
How to Submit a Claim
Eligible customers can submit a claim through the following two options:
- Online Claim: Customers can submit a claim online by visiting the official settlement website.
- Submitting the Form by Mail: If online submission is not possible, customers can also send the form by mail.
The claim form will typically include the following information:
- Notice ID number (if received)
- Personal contact details such as name, address, email, and phone number
For more information and the claim form, customers can use this link: www.VerizonAdministrativeFeeSettlement.com
Why did Verizon accept the settlement?
The lawsuit claimed that Verizon misrepresented its administrative fees, resulting in customers being charged higher than advertised rates.
Verizon did not admit any wrongdoing but accepted the settlement to avoid a lengthy legal battle and high court costs.
It’s worth noting that Verizon is not required to make any changes to its billing practices following this settlement. This means that customers will continue to pay regular charges in the future, but any undisclosed charges will be settled through this settlement.
Customer Warnings and Advice
Customers should regularly check their email and mailboxes to receive official settlement notices and updates.
Submitting claims early will ensure customers receive their share of the settlement amount. Additionally, customers can visit the settlement website to obtain updated information on all details, payment amounts, and the claim submission process.
It’s also important to obtain information only from official sources. False or misleading information spread on social media and other online platforms can lead to fraud.
The Broader Impact of the Settlement
The Verizon class-action settlement is not limited to providing financial relief. It also symbolizes the protection of customer rights and transparency. This sends a message that even large companies are responsible to their customers and that allegations against them should be resolved through the judicial system.
It also provides customers with an opportunity to pay attention to their billing statements and be alert to inadvertent charges in the future.
Conclusion
The Verizon Class Action Settlement 2025 is an important opportunity for customers who paid administrative fees on postpaid plans in previous years. By obtaining the correct information and following the deadlines, customers may be eligible for amounts ranging from $15 to $100.
This settlement not only provides financial relief but also promotes consumer rights, transparency, and awareness. Customers are advised to submit claims on time, pay attention to notices, and obtain information only from official sources.
FAQs
Q. Who is eligible for the Verizon settlement?
A. Customers who used Verizon postpaid wireless plans between January 1, 2016, and November 8, 2023, and paid administrative fees or billing surcharges are eligible.
Q. How much money can I receive?
A. Eligible customers can receive between $15 and $100, depending on the number of claims submitted.
Q. How do I submit a claim?
A. You can submit a claim online via the official settlement website or by mailing the claim form to the designated address.
Q. What is the deadline to submit a claim?
A. The claim submission deadline is July 5, 2025. Any claims submitted after this date will not be accepted.
Q. Do I need to prove that I paid the fees?
A. No. Verizon’s records will verify who paid administrative fees or billing surcharges, so you don’t need to provide proof yourself.